FAQ

We will keep it as short as possible why you could switch from a regular brand to Witlof Skincare:

a) Witlof Skincare is composed of exclusively natural raw materials and partly of a biological nature (for example the plant oils). By taking care of your skin with Witlof skincare, she will be fed, resulting in a skin that is healthy and more balanced. Then your skin looks calm and radiant, with a natural glow.

b) Most regular brands are made for the most part of synthetic ingredients. These are not of natural origin and that is reflected in the price. Natural raw materials are more expensive, but also give that extra power and dimension to our products (compare it differently with food: prefer fresh vegetables from the garden that feeds your body, or copied Vitamin Juice With synthetic vitamins from the supermarket?). Incidentally, synthetic counterfeit vitamins are less well absorbed by your body and you actually need more of it for the same effect.

c) Most regular brands still contain substances that can irritate your skin (immediately or in the long term) such as phenoxyethanol or sulfates. Or it contains PEG, which is a skin -drying substance that still contains residual substances of dioxane (= carcinogenic substance) in 65% of the tests tested. Or it contains mineral oils or silicones. The latter are also not nice for your skin, certainly not on a daily basis, because works like a kind of mineral oil "light". In addition, they are also not good for the environment.

d) Sustainability is more represented at Witlof Skincare than with regular brands. We work with recyclable packaging, some are of bioplastic. We have a recycling program (5% discount on your new purchase if you have disposed of your empty packaging with the separate waste). And that is just the beginning!

e) We have kept the price as low as possible for the quality of a natural product. So relatively speaking, for what you get, Witlof Skincare is not expensive.

f) Our products are effective, but not too intense. For example, our peeling, which is mild enough to use weekly.

g) All our products are vegan.

h) Our products have been conceived, developed and produced in the Netherlands, so as much as possible local!

The products of Witlof are available online through the Wellof Skincare web store and at a number of beauty salons, skin therapists and points of sale. Look for a point of sale in your area on this page for sale points

Unfortunately, there are a number of bottles whose pump does not work properly. It seems that the pump is broken or the bottle empty, but this is usually not the case.

The bottles is made of recycled plastic and contains no tube. We have chosen to create as sustainable as possible product, better for the environment.

However, sometimes air remains in a bottle. So the system pumps up the cream (without a tube). What is probably going on is a bit of air that has to go out of the pump before the cream comes. You can solve this by hitting the bottle upright a few times hard on a (table) top (I then put a towel under it, so that the table is not damaged and you can do this considerably). Leave the bottle upside down.

The bubble can then be pumped out and if you then pump about 10/15 the cream should appear.

I hope it succeeds! If this does not work, please send us an email to hello@witlofskincare.com with a photo of the bottom of the bottle (so that we can see the batch number) and then I can of course look at another solution.

To do the skin detox you follow the following steps:

1. Je stopt met het gebruik van alle producten zoals make-up, foundations en zonnebrandproducten waar een van de volgende ingrediënten op de lijst staat: (mineral oil, paraffine/paraffinum/paraffinum liquidum, microcrystalline wax/cera microcristallina, petrolatum, vaseline, ozokerit/ceresin, Dimethicone/Cyclomethicone)

2. You will properly clean your skin twice a day with the Witlof cleansing mousse and Witlof balancing toner to bring the acidity of your skin back to the right level. As an extra cleaning, it is good to use the Witlof Smoothing Peel once a week.

3. You keep this way of cleaning for at least two, no less than four weeks, without the use of a cream or oil. In an average of 28 days, all skin cells in your face have renewed itself and during that period your skin has stripped of most of the remains of synthetic substances, perfumes and mineral oil that have stored itself in your skin.

When switching on regular products to natural cosmetics, the skin can sometimes give a reaction. That is because your skin recovers from the use of mineral oils and/or synthetic ingredients such as perfume. This is a kind of detoxification reaction and can consist of drier skin, flakes, a tight feeling or pimples. Don't worry, it is temporary and often you don't notice anything (except that your skin does it up). If you still have doubts or questions, send an email for professional advice.

For example, dry, dehydrated skin is sometimes confused with a dry skin type. Both need a different care. To make a good skin analysis, we recommend that you do the skin detox (see also: Do the skin detox). Then you can only see what your skin really needs. Our many years of experience has shown that most people have much less dry skin after the skin detox and have to use less or no more cream.

We do not specifically have a line for anti -aging, but all our products help prevent skin aging through healthy ingredients that support the skin. We do not use ingredients that age the skin faster, which use many other brands, for example drying substances such as PEG or sulfates.

With dry skin we recommend using the Smoothing Peel and then the Balancing Toner, the regenerating Oil Serum with the cream over it. For a dry type of skin, this is very suitable for nourishing and retaining moisture so that your skin feels soft and supple.

It is indeed normal if you become a redder after using the Smoothing Peel, but that must be pulled away again after 30-45 minutes. If it persists for longer, it is advice to have the peeling work in for less, for example 1-2 minutes. Even if you are going to flake, what is possible, we recommend that you reduce the use, so let it work at most once a week or two weeks and then 1-2 minutes. If your skin is used to use, you can always build up the use to once or twice a week, or hold a longer training time. We recommend using it in principle once a week and then have it worked for about 5 minutes.

If you used a regular skin care brand for Witlof Skincare, you can also get flaking because your skin is recovering from using those products with drying ingredients. Ultimately, in most cases it passes and your skin condition will improve enormously. Less dry and no more flakes. Only, as a precaution, limit the use of the peeling if you respond strongly and do not hesitate to email us via hello@witlofskincare.com If you have any questions or for personal advice.

The Cleansing Mousse (and also the Cleansing Milk) is very suitable for cleaning makeup (also non-waterproof eye makeup) and, for example, sunscreen. We do recommend that you clean twice, once to remove makeup residues, a second time to properly clean the skin itself.

A Double Cleanse You can also do, in combination with the argan oil. Then you first massage the argan oil in nicely to loosen the makeup and cream residues and then you can remove them with, for example, a warm, wet cloth. You immediately clean your pores better, they open because of the warmth of the cloth (as is also done for beauty treatments). Then you clean again with the cleansing mousse and your skin is super clean! Don't forget to spray the Balancing Toner on your face to close the cleaning. Your skin is then hydrated and protected, with the correct pH value.

We use benzyl alcohol, dehydroacetic acid, Potassium Sorbate and citric acidTo preserve our products. The antioxidants in the products also have a conservative effect.

The products of Witlof Skincare have not been tested for animals and therefore animal -free. The skin care products are alsovegan, or they are free of ingredients extracted from dead or living animals. Do you want to know exactly which substances the products contain, and what exactly they do for your skin? On all product pages you will find a detailed overview of the ingredients used and their operation.

Our products are 100% natural and partly organic. Our packaging and ingredient list indicates which ingredients are organic.

No, no palm oil has been processed in our products. You can read the ingredients list / Inci of the products on our website and the packaging is also stated.

We are still looking at whether or not we will continue with boxes, but there is a lot to say for a starting brand in this segment to keep it. This has to do with, among other things, packaging, shipping and visibility in stores. A box also gives us the chance to explain more about the product, the operation and how to use. This is appreciated by many consumers. Our boxes are made of FSC certified paper which is a sustainable paper type.

There are different types of alcohol. The alcohol that is in Witlof skincare products is a species that is used to solve certain plant extracts so that they can be used in the products (for example, also think of homeopathic drops). It ensures that the extracts are even better absorbed by your skin and in our case that is the intention. The vitamins and antioxidants penetrate the skin where they can do their good work.

Furthermore, the percentage of alcohol in the Nourishing Facial Cream is, for example, only 0.17% on the entire formula. So super clean and needed to add the extracts of ginger (for vitamin A) and Rosa Canina (for vitamin C). In a cream that is stuck, this natural and safe component is harmless and has no negative effects on the skin.

You have to avoid hard alcohols, such as "Alcohol Denat." In cosmetics. This is stated on the ingredient list of products and is, for example, very drying.

Does the cleansing mousse also clean makeup or sunscreen?